Is your child struggling? We know parenting isn’t always easy. You are not alone, we are here to help.

image on I am a parent page

If you are a parent and you think your child would benefit from professional counselling support, fill out the form below.

Our service is available nationally to young people, aged 8 to 21. All sessions take place virtually and we have a team of counsellors working with us who specialise in a wide variety of issues.

Once you fill out the referral form, we aim to make contact within 48 hours. Please note that we do not work weekends, so if you fill out the form on a Friday evening, we’ll be in touch on the Monday.

Refer a young person

I just needed someone to listen to me and my counsellor lent me her ears. I didn’t feel alone anymore, I felt heard and more confident. She helped me when I couldn’t even get out of bed and I really think she saved my life.”


young person on donate page

How does the counselling work and who will my child be speaking to?

Once you have filled out the referral form our administrator will contact you or your young person (depending on what you specify on the form). The first thing we will want to do is to agree a day/time for a quick chat with your young person. This is so we can find out a little more about them and to talk them through the process. We can chat Monday – Thursday 9am-7pm and on Fridays 9am – 5pm.

If they are happy to start counselling, they will be allocated 6 sessions to begin with. They will last 50 minutes and they will speak to the same counsellor every week. All sessions take place virtually either on the phone, text or via videocall.

If your young person is struggling in between their counselling sessions, they can access our ‘wellbeing drop-in’ sessions, which are available Monday – Thursday 9am-7pm or on Fridays 9am-5pm. These are short 30 minute calls with the on call counsellor.

We also have a 24/7 text support service. Your young person simply needs to text Breathe to 85258 to message a trained volunteer.

Our counsellors join us through a professional counselling service called JHD Counselling Services. If you would like to find out more about our counsellors including their qualifications and experience, click below.

Counselling team
Have a question? Contact us

Guides and Advice

We've created some support videos that may help your child, please feel free to share with them.

Tips to manage anxiety with Shay

Breathing techniques with TJ

guides and advice

Controlling your anger with Shay

Understanding your anger with TJ

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